Delivery
Domestic Shipping
PPE Online calculates delivery charges during checkout, which can be viewed before completing your order. Shipping rates for the UK and overseas are based on the product's weight and destination. Due to the nature of our products, every order includes a carriage charge, which includes UK VAT at 20% where applicable.
All parcels and pallets are sent via a tracked service through contracted couriers (such as DHL, FedEx, DPD, Royal Mail). A valid signature from someone aged 16 or older is required for delivery. If no one is available at the time of delivery, the courier will leave a calling card with details for a further attempt or contact information for the local depot to arrange an alternative delivery.
Delivery to remote areas (e.g., Scottish Highlands and Channel Islands) may take longer and may incur a small surcharge at checkout.
For any concerns or questions about your order, please email info@ppe-online.co.uk or call our office at 0121 389 3410.
International Shipping
We ship to most locations within Europe and worldwide. However, we cannot ship products classified as Full Dangerous Goods or Dangerous Goods in Limited Quantities to international destinations by air.
To view the shipping charge for your country, register an account and add the products to your basket. The carriage charge will be automatically calculated, allowing you to see the cost before completing checkout.
Deliveries to some international destinations may incur an additional charge if the delivery address is outside the normal delivery area for your country.
Please note that although we stock over 3million pounds worth of PPE products, we cannot stock every product range. For lead times on specific products, contact us at 0121 389 3410. Lead times vary depending on the product range and manufacturer.
As we are a UK-based company, deliveries outside the UK may incur duties upon receipt. The buyer is responsible for paying these duties, not PPE Online.
For any queries, please email info@ppe-online.co.uk or call 0121 389 3410, and our team will be happy to assist.